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FAQ

Frequently Asked Questions - FAQ

FAQs - FAQ

WELCOME!!! We are so glad to have you join our Krave DanceFit exclusive Live Stream membership. Here you will enjoy Live streamed classes taught by Shereen herself as well as be able to communicate with others on their journey in our community, enjoy exclusive archived videos, and so much more.

Remember that with your Live Stream membership you will have 24/7 access to watch classes at your convenience. If you miss the class or had a bad connection during that time, you can always view it at a later time to suit you in the best available quality.

Once you’ve logged in, hover over the “Live Stream Login” in the navigation bar close to the top right area of the website. When you hover over “Live Stream Login” you will see a drop down menu. Here you will see new tabs that become present after your log in.

  • Live Streaming Class (Here you can join Shereen and her highly trained instructors Live as we teach Krave DanceFit classes from Krave Fitness in Sydney, Australia). Not ready to take the class live? That’s ok you have 24/7 access and can take classes at your convenience.
  • Video Archives (Here you can enjoy past live streamed classes and exclusive Krave DanceFit videos)
  • Community (Here you can post and comment with other members about your journey, tips, etc…)
  • My Account (Here you can see your membership information).

Select the desired page by its tab in the drop down menu and Enjoy!

*Please note: We highly recommend a WIFI connection when accessing the Krave DanceFit Live Stream portal. For iphone, ipad & tablet users, safari browser may cause redirect issues. If present, please clear history/cache in your settings option. You can also cast your Stream to your TV with the use of Google Chromecast, Roku, Apple TV, Smart TV or Amazon Fire Stick.

If you are having a hard time logging in and believe it is due to your password, click here: HERE

*If the issue continues, feel free to contact info@kravefitness.com.au

YES! You can become a Krave DanceFit Live Stream member at https://www.kravefitnes.com.au/livestream
Classes are available to view and stream with your 24/7 access. New classes are LIVE each week as follows:

Monday Krave DanceFit Toning @ 6:00pm AEST (Australian Eastern Standard Time)

Tuesday Krave DanceFit @ 6:30pm AEST

Wednesday Krave DanceFit @ 6:30pm AEST

Thursday KraveBar @ 6:30pm AEST (For this class you will need hand weights, barbell, step and exercise mat).

Friday Krave TGIF DanceFit Party @ 7:00pm AEST / Urban Night @ 7:00pm AEST first Friday of month

*Times and dates are subject to change. Make sure to follow Krave DanceFit on social media for updates.

*Please note: We highly recommend a WIFI connection when accessing the Krave DanceFit Live Stream portal. For iPhone, Ipad & tablet users, Safari browser may cause redirect issues. If present, please clear history/cache in your settings option. You can also cast your Stream to your TV with the use of Google Chromecast, Roku, Apple TV, Smart TV or Amazon Fire Stick.

That’s awesome! Congratulations and thank you for allowing us to be with you on your journey to a healthier lifestyle!

We would love to hear from you and share your story with the Krave community. By sharing your story you will be inspiring and motivating others just like yourself.

Please feel free to submit your success story via e-mail at info@kravefitness.com.au and Shereen will connect with you shortly.

Thank you!

Krave DanceFit customer support is available via e-mail

To contact our support team please feel free to send an e-mail to: info@kravefitness.com.au

One of our team members will make sure to get back to you within 24 hours.

We’d love to see you in person!!

Krave Fitness local/onsite class information is as follows:

Abcoe Centre
Krave Fitness
Unit 13/69 York Road
Penrith NSW 2750
Australia
http://www.kravefitness.com.au
www.facebook.com/kravedancefit
info@kravefitness.com.au

Everyone can do it! One in, all in!

There are no beginners classes. Same class for everyone but we all look completey different when we cut loose on the dance floor. Some participants are older, some are pregnant, some are nursing niggling injuries, some are there to move and be social, some are there to burn 1000 calories, some just toe tap and sing along and some dance like crazy nutcases! We all slot in for a fun hour and soak up each other’s energy and love!

The Krave DanceFit Live Stream membership gives you access to Krave Fitness local class where you’ll dance to your favorite hit songs all week long. Genres range from Top40, Salsa, Reggaeton, Hip-Hop, Bollywood and more!

You can cancel your membership anytime! While processed payments are non-refundable, you can cancel your account by simply visiting the My Account area or emailing info@kravefitness.com.au with your cancellation request.

Krave DanceFit Live Stream offers a number of options for your streaming video quality. Depending on the users internet connection, you will enjoy your stream in 1080p (HD), 720p (HD), 480p (SD), as well as other lower quality options.

Remember that with your Live Stream membership you will have 24/7 access to watch classes at your convenience. If you miss the class or had a bad connection during that time, you can always view it at a later time in the best available quality.

If you need to update your payment information, visit the ‘My Account’ page from your members area. There you will see an area with the heading ‘Subscriptions’.
Select ‘update billing details’ under your active subscription and update your information. When finished, click on the ‘Update’ button and you will be good to go. Thank you for becoming a Krave DanceFit exclusive member. Enjoy!

Krave DanceFit members have a number of options to stream classes to their home television.

For Google Chromecast users (Mobile):

  1. Download the official Live Stream app on your mobile device or tablet.
  2. Search Krave DanceFit to access the private streaming channel.
  3. Click the casting button on your mobile device or tablet and sync your stream directly to your Chromecast TV.

For Roku users:

  1. Follow the steps to setting up your Roku device.
  2. Download the Live Stream channel on Roku’s channel guide.
  3. Search Krave DanceFit to access the private streaming channel.

For Apple TV users:

  1. Follow the steps to setting your Apple TV device.
  2. Download the Live Stream channel on Apple TV’s channel guide.
  3. Search Krave DanceFit to access the private streaming channel.

User recommendation for streaming with Google Chromecast from your desktop computer:

  1. When wanting to cast to Chromecast you always have to use Chrome as your browser
  2. Make sure that your device is setup
  3. Once your device is setup, access your member’s area by visiting https://www.kravefitness.com.au/members-area/ and login.
  4. Once you’ve logged in proceed to the “Live Stream” area. There you will see our live stream event window and the Live video stream, if you are visiting when an event is about to start. When you select the ‘PLAY’ button you will see a small chrome cast icon on the lower right section of the video frame. click that chrome cast icon and you will receive a prompt on your browser giving you the selection of your chrome cast device, select it and the image will be transferred to your TV.
    If your chrome cast option does not show up on your video frame, this could be because the device is not setup properly. To do that you will need to refer to the chrome cast setup process. https://support.google.com/chromecast/answer/2998456?hl=en
    Feel free to contact us at info@kravefitness.com.au

*Please note: We highly recommend a WIFI connection when accessing the Krave DanceFit Live Stream portal. For iPhone, Ipad & tablet users, Safari browser may cause redirect issues. If present, please clear history/cache in your settings option. You can also cast your Stream to your TV with the use of Google Chromecast, Roku, Apple TV, Smart TV or Amazon Fire Stick.

As with any physical activity, it’s important that before beginning, you consult with your health care professional to ensure that you are aware of any restrictions that are appropriate for you. You should immediately seek medical attention if there are any concerning changes to your physical condition at any time.

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