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FAQ

Frequently Asked Questions - FAQ

FAQs - FAQ

WELCOME!!! We are so glad to have you join our Krave DanceFit exclusive Live Stream membership. Here you will enjoy Live streamed classes taught by Shereen herself as well as be able to communicate with others on their journey in our community, enjoy exclusive archived videos, and so much more.

Remember that with your Live Stream membership you will have 24/7 access to watch classes at your convenience. If you miss the class or had a bad connection during that time, you can always view it at a later time to suit you in the best available quality.

  • Classes (Here you can join Shereen and her highly trained instructors Live as we teach Krave DanceFit classes from Krave Fitness in Sydney, Australia). Not ready to take the class live? That’s ok you have 24/7 access and can take classes at your convenience.
  • Video Archives (Here you can enjoy past live streamed classes and exclusive Krave DanceFit videos)
  • My Account (Here you can see your membership information).

Select the desired class category menu and Enjoy!

*Please note: We highly recommend a WIFI connection when accessing the Krave DanceFit Live Stream portal. For iphone, ipad & tablet users, safari browser may cause redirect issues. If present, please clear history/cache in your settings option. You can also cast your Stream to your TV with the use of Google Chromecast, Roku, Apple TV, Smart TV or Amazon Fire Stick.

If you are having a hard time logging in and believe it is due to your username or password, go to member log in and click on forgot your username or password.

*If the issue continues, feel free to contact info@kravefitness.com.au

YES! You can become a Krave DanceFit Live Stream member https://www.kravefitness.com.au/live-stream-classes  
Classes are available to view and stream with your 24/7 access. Classes are LIVE each week as follows:

Monday Krave DanceFit Toning @ 6:00pm (For this class you may need hand weights and a mat) AEST (Australian Eastern Standard Time)

Tuesday Fit As Fark 35 min Express @ 6:00am (For this class you may need a barbell and a mat) and Krave DanceFit  @ 6:30pm AEST

Wednesday Krave DanceFit @ 6:30pm AEST

Thursday Fit As Fark 35 min Express @ 6:00am  and KraveBar @ 6:30pm AEST (For this class you will need a step, barbell, hand weights and a mat).

Friday Krave TGIF DanceFit Party @ 7:00pm AEST and Urban Night @ 7:00pm AEST first Friday of month

*Times and dates are subject to change, keep update on https://www.KraveFitness.com/KraveFitness/ 

*Please note: We highly recommend a WIFI connection when accessing the Krave DanceFit Live Stream portal. For iPhone, Ipad & tablet users, Safari browser may cause redirect issues. If present, please clear history/cache in your settings option. You can also cast your Stream to your TV with the use of Google Chromecast, Roku, Apple TV, Smart TV or Amazon Fire Stick.

That’s awesome! Congratulations and thank you for allowing us to be with you on your journey to a healthier lifestyle!

We would love to hear from you and share your story with the Krave community. By sharing your story you will be inspiring and motivating others just like yourself.

Please feel free to submit your success story via www.kravefitness.com.au/group-fitness/testimonials or e-mail at info@kravefitness.com.au  and Shereen will connect with you shortly.

Thank you!

Krave DanceFit customer support is available via e-mail

To contact our support team please feel free to send an e-mail to: info@kravefitness.com.au

One of our team members will make sure to get back to you within 24 hours.

We’d love to see you in person!!

Krave Fitness local/onsite class information is as follows:

Abcoe Centre
Krave Fitness
Unit 13/69 York Road
Penrith NSW 2750
Australia

info@kravefitness.com.au 
http://www.kravefitness.com.au
https://facebook.com/KraveFitness/ 

Everyone can do it! One in, all in!

There are no beginners classes. Same class for everyone but we all look completey different when we cut loose on the dance floor. Some participants are older, some are pregnant, some are nursing niggling injuries, some are there to move and be social, some are there to burn 1000 calories, some just toe tap and sing along and some dance like crazy nutcases! We all slot in for a fun hour and soak up each other’s energy and love!

The Krave DanceFit Live Stream membership gives you access to Krave Fitness local classes where you’ll dance to your favorite hit songs all week long. Genres range from Top40, Salsa, Reggaeton, Hip-Hop, Bollywood and more!

You can cancel your membership at any time. While processed payments are non-refundable, you can cancel your subscription by simply logging in to your Paypal account and selecting 'Settings' in the right top corner. Click the 'Payments' tab and then select 'Manage Pre-approved Payments'. Select the payment you'd like to cancel.

Krave DanceFit Live Stream offers a number of options for your streaming video quality. Depending on the users internet connection, you will enjoy your stream in 1080p (HD), 720p (HD), 480p (SD), as well as other lower quality options.

Remember that with your Live Stream membership you will have 24/7 access to watch classes at your convenience. If you miss the class or had a bad connection during that time, you can always view it at a later time in the best available quality.

If you need to update your payment information, log in to your Paypal Account and select 'Settings' in the right top corner. Select the 'Payments' tab and scroll down to 'Your preferred way to pay' and update your payment method. Thank you for becoming a Krave DanceFit exclusive member. Enjoy!

Krave DanceFit members have a number of options to stream classes to their home television.

For Google Chromecast users (Device or Tablet)

  1. Download the official Chromecast app on your mobile device or tablet.
  2. Go to www.kravefitness.com.au and access the members only online classes.
  3. Click the casting button on your mobile device or tablet and sync your online class directly to your Google Chromecast  or Smart TV

For Roku users

  1. Follow the steps to setting up your Roku device.
  2. Go to www.kravefitness.com.au members only online classes.

For Apple TV users:

  1. Follow the steps to setting your Apple TV device.
  2. Go to www.kravefitness.com.au members only online classes.

User recommendation for streaming with Google Chromecast from your desktop computer:

  1. When wanting to cast to Chromecast you always have to use Chrome as your browser
  2. Make sure that your device is setup
  3. Once your device is setup, access your member’s area by visiting www.kravefitness.com.au and login.
  4. Once you’ve logged in proceed to the “Classes or a Class Category”. There you will see our archived videos and live stream event window and the Live video stream, if you are visiting when an event is about to start. When you select the ‘PLAY’ button you will see a small chrome cast icon on the lower right section of the video frame. click that chrome cast icon and you will receive a prompt on your browser giving you the selection of your chrome cast device, select it and the image will be transferred to your TV.
  5. When watching archived classes you will need to go to www.kravefitness.com.au through your Chromecast app or Chrome browser and use your chrome cast.
  6. If the option does not show up on your video frame, this could be because the device is not setup properly please refer to ://support.google.com/chromecast/answer/2998456?hl=en
    Feel free to contact us at info@kravefitness.com.au

*Please note: We highly recommend a WIFI connection when accessing the Krave DanceFit Live Stream portal. Ipad, iphone & tablet users, Safari browser may cause redirect issues. If present, please clear history/cache in your settings option. You can also cast your Stream to your TV with the use of Roku, Apple TV, Smart TV or Amazon Fire Stick.

As with any physical activity, it’s important that before beginning, you consult with your health care professional to ensure that you are aware of any restrictions that are appropriate for you. You should immediately seek medical attention if there are any concerning changes to your physical condition at any time.

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